At Darvien®, accessible from darvien.com, protecting the privacy of our customers and visitors is one of our top priorities. This Privacy Policy document describes the types of information that are collected and recorded by Darvien® and how we use it.
If you have additional questions or require more information about our Privacy Policy, please contact us at support@darvien.com.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following types of information:
Personal Information
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment information (processed securely via payment providers)
Automatically Collected Information
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IP address
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Browser type
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Device information
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Pages visited
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Date and time of visits
This information helps us improve our services and provide a better shopping experience.
2. How We Use Your Information
We use the collected information to:
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Process and fulfill orders
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Provide customer support
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Send order updates and shipping notifications
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Improve our website and services
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Prevent fraudulent transactions
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Comply with legal obligations
We may also send promotional emails if you subscribe to our newsletter. You can unsubscribe at any time.
3. Payment Information
All payments are processed through secure third-party payment providers. Darvien® does not store full credit card information on our servers.
4. Sharing Your Information
We may share your information with trusted third parties only when necessary to operate our business, such as:
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Payment processors
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Shipping carriers
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Marketing platforms
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Shopify infrastructure and service providers
These partners are required to keep your information secure and confidential.
We may also disclose information if required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
Darvien® uses cookies and similar tracking technologies to improve user experience.
Cookies help us:
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Remember your preferences
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Analyze website traffic
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Personalize advertisements
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Improve store functionality
We may use services such as:
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Google Analytics
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Google Ads / AdSense
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Facebook / Meta Pixel
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Shopify analytics tools
You can disable cookies through your browser settings, but some features of the website may not function properly.
6. Your Privacy Rights (GDPR / CCPA / LGPD)
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request correction of your information
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Request deletion of your personal data
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Object to data processing
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Request transfer of your data
To exercise these rights, please contact us at:
We will respond within the legally required timeframe.
7. Data Retention
We retain personal data only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Websites
Our website may contain links to third-party websites. Darvien® is not responsible for the privacy practices of external websites.
We recommend reviewing their privacy policies before providing personal information.
9. Children's Information
Darvien® does not knowingly collect personal information from children under the age of 13. If you believe that your child has provided personal data on our website, please contact us and we will remove the information promptly.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.
11. Contact Information
If you have questions regarding this Privacy Policy, please contact us:
Darvien®
Website: darvien.com
Email: support@darvien.com
Phone: +44 7529 538082